FAQs
FREQUENTLY ASKED QUESTIONS (FAQs)
At Anastya Overseas, we believe a seamless shopping experience begins with clarity.
If you have any additional questions, we’re always happy to help.
📧 Email us at: support@anastyaoverseas.com
📦 Where do you ship from?
All our orders are shipped from our factory and warehouse facilities in Jaipur, India.
⏳ How long will it take for my order to arrive?
Orders typically arrive within 2–7 business days after dispatch.
Delivery timelines may vary slightly depending on the product and your location.
🔍 When will I receive my tracking number?
Tracking details are usually shared within 1–2 business days after your order is placed.
🚚 Is shipping free?
Yes. We offer FREE shipping on all orders, with no minimum purchase requirement.
🏢 Where is your company located?
We operate from Jaipur, India, where we have our office, warehouse, and manufacturing unit.
🧾 Will I receive an order confirmation?
Yes. Once your order is successfully placed, you will receive an order confirmation along with your order number via SMS, WhatsApp, and email.
If you do not receive the confirmation within 24 hours, please contact us at support@anastyaoverseas.com
📞 Who should I contact if there’s an issue with my order?
For any concerns related to your order, please reach out to us through any of the following channels:
📧 Email: support@anastyaoverseas.com
📞 Phone / WhatsApp: 88491-48590
🕒 Support Hours: Monday to Saturday | 11:00 AM – 5:00 PM
Our customer support team will be happy to assist you.
💳 What payment methods do you accept?
We accept all major payment options, including:
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Credit & Debit Cards (Visa, Mastercard, Amex, etc.)
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Net Banking
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UPI
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Paytm
💵 Is Cash on Delivery (COD) available?
Yes. Cash on Delivery (COD) is available for eligible orders at no additional cost.
🔐 Is checkout safe and secure?
Absolutely. Our website uses secure payment gateways and encryption, ensuring that your personal and payment details remain fully protected.
📧 Will you sell my personal information?
No. We respect your privacy.
Your email address and personal details are used only for:
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Order updates
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Customer support
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Promotional offers or newsletters (if opted in)
We never sell or share your personal data with third parties.
🌸 Still have questions?
We’re here to help.