Return and Refund policy

How to return an item ?  

If you wish to return an item, please inform within 7 days in either of the following ways:

1. An email with your order no. on support@anastyaoverseas.com .

2. Call/WhatsApp us with your return request & order no. on +91 88491 48590

⚠️ We will respond only working hours Mon to Sat 11:00 am to 5:00 pm.

Our policy lasts 7 days from delivery. If 7 days have gone by since your delivery, unfortunately we can’t offer you a refund or exchange. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Note: Please note that minor variations in color (up to 10%) may be seen due to different monitors and will not be treated as not as per description. 

Note: Refunds will Only Be Made After We Have Received the Returned Shipment and Have Gone Through Quality Check

Return Shipping Charges.

1. Please note that ₹85/- (inclusive of GST) per product will be deducted for all returns, no matter the reason for return. 

Merchandise that has been worn, used, or altered will not be accepted for return or exchange.

Sending the product back


Once we receive your exchange request, we will organize a Reverse Pickup. When the product is received and approved by our quality team, we will issue a refund equal to the amount of your purchase only. Please note the shipping fee is non-refundable. This process can take anything between 7 to 15 days.
In case, our courier partner does not provide Reverse Pickup from your location, you will need to ship it back to us. Kindly send the product back to us within 7 days of receiving it.

No return and exchange on sale items 

Products purchased by you during our sale will not be liable to any return / refund.
 

Refund Policy

For Credit Card/debit Card/net Banking Transactions, the Money will Be Refunded Back to the Payment Mode/account That Was Originally Used to Make the Transaction. However, Shipping Charges Would Not Be Refunded Except Where a Product Was Received in a Damaged Condition and Was Verified and Authorized by Anastya. 


Mail your returned item at:

Anastya overseas
S-1, Jay Hanuman Plaza,
Laxmi colony, Nr. Stadium, Sanganer
Jaipur - 302 029 (Rajasthan)
Ph: 88491 48590