Royal Orbit Olive Cotton Co-ord Set

At Anastya Overseas, we take great care in crafting and delivering every order. If, however, something doesn’t feel right, we’re here to guide you through a smooth return process.

RETURN REQUEST WINDOW

Returns are accepted within 7 days from the date of delivery.

If 7 days have passed since your order was delivered, we regret that we will not be able to offer a return, exchange, or refund.

HOW TO REQUEST A RETURN

To initiate a return, please notify us within 7 days of delivery using any one of the following methods:

• Email:
  Send an email mentioning your Order Number to
  📧 support@anastyaoverseas.com

• Call / WhatsApp:
  Contact us with your Order Number at
  📞 +91 88491 48590
  

⏰ Customer Support Hours:
Monday to Saturday | 11:00 AM – 5:00 PM
(Excluding public holidays)

Please note: Requests received outside working hours will be addressed on the next working day.

ELIGIBILITY FOR RETURNS

To be eligible for a return:

• 
  The item must be unused, unworn, and unwashed
  
• 
  It must be returned in original condition with original packaging
  
• 
  Tags, labels, and hygiene seals (if any) must be intact
  

❗ Important Notes:

• 
  Items that are worn, used, altered, or damaged will not be accepted.
  
• 
  Minor colour variations (up to 10%) due to lighting or screen settings are natural and will not be considered a defect.
  

QUALITY CHECK & APPROVAL

All returned items undergo a mandatory quality inspection.

👉 Refunds are processed only after:

• 
  The returned product is received, and
  
• 
  It successfully passes our quality check
  

RETURN SHIPPING & DEDUCTIONS

• 
  A ₹85/- (inclusive of GST) per product return handling fee will be deducted from the refund amount, regardless of the reason for return.
  
• 
  Original shipping charges are non-refundable.
  

REVERSE PICKUP PROCESS

Once your return request is approved:

• 
  We will arrange a reverse pickup from your address (where serviceable).
  
• 
  If reverse pickup is not available at your location, you will be required to courier the product back to us within 7 days of delivery.
  

The complete process (pickup, quality check, and refund) may take 7–10 business days.

SALE ITEMS (NO RETURN / NO EXCHANGE)

Items purchased during sale or discount offers are strictly non-returnable and non-refundable.

REFUND POLICY

• 
  Refunds are processed to the original payment method used at checkout
  (Credit Card / Debit Card / Net Banking / UPI).
  
• 
  Shipping charges are non-refundable, except in cases where:
  
  
  The product is received damaged, and
  
  
  The damage is verified and approved by Anastya Overseas.